Terms and conditions of use
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Please note that It is the customers responsibility to choose their correct product so If in doubt, or if you have any queries contact us for advice before .
The stated dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
(a) Pricing and Availability
We try and ensure that all details, descriptions, prices and availability of goods which appear on this Website are accurate, errors may occur. If we discover an error in the price or availability of any goods which you have ordered we will inform you of this as soon as possible and give you the option of amending your order or cancelling it.
Delivery costs will be charged in addition to the cost of the goods; such additional charges are clearly displayed at the checkout and included in the ‘Total Cost’.
Upon receiving your order a standard authorisation check is carried out on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited and the transaction completed once authorisation has been received.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please email us if you have any complaints or comments.
The intellectual property rights of all content (including photographic images) made available to you on or through this Website remains the property of V.and The Wolf and are protected by copyright laws and treaties around the world. All such rights are reserved by V.and The Wolf. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website, nor may you use any such content in connection with any business or commercial enterprise without seeking prior permission from V. and The Wolf.